Intern​/Co-Op - Customer Experience & Growth

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Location:

MULTIPLE LOCATIONS, MI, US

Company:
Consumers Energy

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location: The selected candidate must be within a commutable distance from the assigned location(s) or willing to find accommodations. Housing and living stipend arrangements may be available.

Department Summary

The Customer Experience Internship Program is geared toward current college students or recent graduates who have a passion forprojectmanagement,strategy, sales, marketing, economics, innovationor data analytics and an interest in Consumers Energy and the energy industry. The Internship Program at Consumers Energy is a keycomponentof realizing the Customer organization’s goals.

Job Description/Responsibilities

An intern in this group will be helping the subject matter experts make the best decisions possible about critical business issues. In this role,you'llbe exposed to a wide range of energy industry issues critical to the company’s continued success. You will be continually exposed to challenges that stretch your analytical skills, creativity, business acumen, interpersonalskillsand leadership. The successful candidate for this position will have primary responsibility forassistingin the delivery of operational strategic initiatives, focused on achieving performance metrics, processefficiencyand customer satisfaction.

• Deliver knowledge and research on market trends,benchmarking and process improvement techniques.
• Analyze the strategic, operating, and financial impacts of business proposals and/or external regulatory /legislative proposals.
• Manage the development of executive level presentations as an effective communication vehicle.

This position offers an opportunity to develop a skillset of core problem solving skills to a strategy consultant role. Interns will be asked to explore the most pressing and potentially disruptive forces facing the utility and energy industries today and develop strategies that will aid senior executives in making decisions.

IMPORTANT NOTE: This posting does notrepresenta specific position and is posted for the purpose of collecting resumes for students interested in an internship opportunity with Consumers Energy. Opportunities could includesummer 2027or part-time opportunities.

Due to the nature of this posting, and alignment to the winter/spring recruitment season, applications will be collected from September through November of 2026. Response to your application may be delayed due to the extended application period.

Requirements/Qualifications

• Enrolled and actively pursuing abachelor or master'sdegree in the business field majoring in Business Administration, Economics, Finance,Accounting,Computer Science,Data Analyst, Marketing, Communications, Leadership, Regulatory, Policy,Political Science, or a similar field.
• Minimum GPA requirement for this internship position is…