Franchise Business Consultant Trainee

As a Franchise Business Consultant Trainee I, a rigorous training program is required, which includes on-site training at one of our restaurants. Throughout this process, the incumbent will become well-versed in all core brand standards and operational procedures. The primary role of this position will be tofacilitateoperational excellence across our non-traditional markets bymaintainingconsistent communication between the company and franchisees or potential candidatesseekingto become franchisees within the area of responsibility.

This role will provide expert counsel and advice to franchisees directly or through functional experts on all aspects of their business and restaurant operations.

• Complete on-site training at one of the Company’s restaurant locations. This may include but not limited to, ensuring customers are servedcorrect, complete orders within service time goals according to Company specifications. Follow proper procedures as it pertains to operations within therestaurantincluding but not limited to, preparing products to be served to customers according to Company specifications. Performs labor scheduling, food ordering, and product projections accurately so that the restaurant opens and closes as scheduled andis able toservice allcustomersorders.
• Guide and support franchisees inmaintainingoperational excellence and meeting all company quality standards. Conduct on-site business reviews and operational evaluations at our non-traditional locations nationwide. Provide recommendations for improvement and ensuring overall success. Provide franchisees with the necessary tools, resources, and follow-up to resolve any out-of-specification issues promptly.
• Identify and support the design and development of end-to-end strategies that will streamline processes, create seamless restaurant execution, and enhance employee/customer experience while positively impacting margins and other business metrics.
• Assist other franchise business consultants in their designated areas to attend new store openings, changes of ownership (buy/sells), training classes, and implementation of new non-traditional concepts.
• Practicing serving as a liaison between corporate departments, franchise owners, and candidates requesting consideration to become franchisees for assigned markets.
• Establishes andmaintainseffective working relationships with corporate departments such as retail operations, marketing, real estate, finance/accounting, research and development, qualityassuranceand human resources to ensure integration of business functions.
• Analyze sales and cost dataand provide specific customizeddirectionto improve in these areas.
• Practicingmaintainingappropriate documentation for all assigned franchisees and candidates requesting consideration to become franchisees.
• Maintains regular communication with Director and keeps them apprised of all pertinent issues.
• Travel regularly to brand partner restaurants within the assigned region to provide appropriate instruction, training, and coaching tools.
  
  These visits ensure brand protection in all areas and identify potential areas of development.
• Provides leadership and direction to colleagues. Encouragesa high levelof team spirit and sets a positive example for colleagues and recruits.
• Aids in developing materials and making presentations at special meetings as requested.
• Performs other franchise support or recruiting activities as required.

• Bachelor’s degree in business, marketing or related field, or equivalent work experience
• Demonstrated customer service experience in a high-volume, fast-paced setting
• Strong relationship, team building, and communication (written and verbal) skills
• Demonstrated planning, analytical, problem-solving, and decision-making skills
• Basicproficiencywith the MS Office Suite (notably MS Word, MS Excel, and MS PowerPoint)
• Ability to travel by airplane andautomobileto visitexisting or potentialfranchiseesand to attend company events ormeeting
• Mustmaintainreliable transportation and be able to travel locally to offices, stores, and other company locations as required.
• Ability to lift and move up to 55 pounds and the ability to reach and move items from as high as six (6) feet and as low as six (6) inches off the ground
• Ability to understand direction, instructions, and product specifications

• Previous experience working in a Little Caesars restaurant
• Previous experience in restaurant-level…