Insurance Account Representative - State Farm Agent Team Member

Full Time in Novi, MI

• Paid time off
• Signing bonus

As an Insurance Account Customer Service Representative with Malinda Mims State Farm, you will generate exceptional client experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career by resolving customer inquiries, coordinating with team members, and anticipating community members' needs.

• Establish and follow up on customer relationships as needed.
• Provide prompt, accurate, and friendly service, including responding to inquiries about insurance options, eligibility, coverages, policy changes, transfers, claims, and billing.
• Educate customers using a needs-based review process about insurance options.
• Communicate effectively to meet customer needs and promote business development.

• Must have or be able to obtain a Michigan Property & Casualty or Life & Health Insurance License.
• Ability to relate to customers, answer questions, and anticipate needs.
• Excellent communication skills for customer assistance and team coordination.
• Proactive problem-solving skills.
• Customer service experience is a plus.

• Growth potential and opportunities for advancement.
• Paid time off (vacation and sick days).
• Valuable career-building experience.

Compensation: $19.00 - $23.00 per hour

• Competitive salary plus commission/bonus.
• Health benefits.
• Training and development opportunities.

Note:

State Farm agents are independent contractors; employees are not State Farm employees. Agents make employment decisions regarding their staff.

Make a difference daily, grow your career, and earn rewarding benefits.