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Social Security Customer Service Specialist

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: Social Security Administration
Full Time position
Listed on 2026-02-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A government agency seeks Customer Service Representatives to provide quality assistance to customers by answering calls on SSA’s National 800 number. Candidates will conduct interviews to determine eligibility for programs and explain complex social security regulations. This position requires customer service experience and effective communication skills. The opportunity for annual promotion based on performance is available, and candidates should be prepared for a panel interview.

Training and support will be provided to ensure success in this role.
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