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Customer Service Rep Bilingual

Library Patron Experience Specialist

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: Detroit Public Library
Full Time position
Listed on 2026-03-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A prominent public library system in Michigan is looking for a full-time Library - Customer Service Representative. This role, based in the Detroit Metropolitan Area, involves assisting patrons, addressing inquiries, and enhancing overall customer satisfaction. Strong customer service skills and effective communication are crucial for supporting a welcoming library environment. A high school diploma is required, and experience in libraries or public service is preferred, though not mandatory.
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