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Director of Consumer & Loyalty

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: The Resume Database
Full Time position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Director of Consumer Experience & Loyalty

The Resume Database is seeking a Head of Consumer Experience in Detroit, Michigan, to lead the consumer experience function. This position involves managing consumer support across channels and ensuring timely and effective consumer engagement that reflects the brand's values.

With over 5 years of experience in consumer care required, the role aims to build loyalty and trust with consumers while improving organizational understanding through their feedback.

Candidates should have a strong passion for enhancing the consumer experience and making a meaningful impact within a fast-growing company.

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