More jobs:
Call Center Representative
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-07-15
Listing for:
Henry Ford Health
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Bilingual
Job Description & How to Apply Below
Answers incoming calls and performs triage of inquiries.
Responsibilities- Responds to telephone and/or Internet inquiries from customers seeking information and/or resources, following a set standard.
- Collects relevant caller data to assist with measurement, tracking and reporting activities.
- Track inquiries, questions and answers and provide resolution.
- Performs additional clerical duties as assigned.
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note:
Required professional licensure/certification can be used in lieu of education or experience, if applicable.
- Organization:
Corporate Services - Department:
Ascension Amb Contact Center - Shift: Night Job
- Union Code:
Not Applicable
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