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Passenger Service Agent
Job in
Detroit, Wayne County, Michigan, 48201, USA
Listed on 2026-08-05
Listing for:
Airport Terminal Services
Full Time
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Provide exceptional customer service at the ticket counter and gate to ensure passenger satisfaction;
Check passenger tickets and documents for validity and assist with reservations, tickets, and itineraries;
Handle baggage processing, lost and found activities, and related claims;
Answer inquiries regarding flight schedules and fares and provide general travel information;
Maintain safety, security, and compliance while coordinating with flight crews and ground handling teams
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