EdTech Customer Success Consultant: Growth & Adoption
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-08-06
Listing for:
Cengage Group
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Cengage Group is seeking a Customer Success Consultant to partner with clients across the United States, driving adoption of Cengage technology and delivering long-term value. You will act as a trusted advisor, develop tailored success plans, and help customers realize outcomes through data-driven guidance.
The role involves traveling 20-30% and building durable relationships across the customer lifecycle, with a focus on renewals and growth in the higher education sector.
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