Service Scheduler

Service Scheduler

Ray Laethem dealership is committed to delivering top tier customer service and automotive expertise. We're currently seeking a friendly, organized, and detail oriented Service Scheduler to join our team and be the first point of contact for our valued customers.

Company Overview:

• Automotive dealership presence in the Motor City for over 40 years and growing
• Community focused and committed to excellence

Job Responsibilities:

• Greet customers in a professional and welcoming manner
• Answer all incoming service related phone calls
• Schedule service appointments efficiently and accurately
• Cash out customers for both sales and service transactions
• Reconcile the daily cash drawer
• File and scan service documents promptly

Job Qualifications:

• Computer literate to use basic software and scheduling tools
• Valid driver's license
• Strong communication and customer service skills
• Ability to multitask and stay organized in a fast paced environment
• Previous experience in an automotive or customer facing roles is a plus
• Familiarity with dealership management systems and DMS systems is a plus

Job Perks:

• Excellent medical, dental, vision, and disability insurance
• 401K
• Paid holidays
• PTO time that increases with years of service
• Room for advancement within our company

Excellence is the obligation of all employees at Ray Laethem. We live and work each day by our company's core values:

• Customer service above all else
• Pride in our team
• Driven to be the best