Member Service Representative

Career Opportunities at Alliance Credit Union in Michigan If you are looking to become part of an energetic team in a fast-growing business, Alliance Catholic Credit Union may be the right fit for you. Alliance Catholic Credit Union has the following openings:

Position:Member Service Representative

Location: Detroit, MI

Job :267

# of Openings:1

Alliance Catholic Credit Union is seeking an exceptional and experienced Member Service Representative (MSR) who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will report directly to the Branch Manager.

The ideal candidate:

• Able to assist our members achieve their financial goals by identifying the best product and service solutions to meet their needs.
• Able to consult members about: opening new accounts, IRAs, loan application processing, setting up automated services; and other member service requests.
• Ability to work in a team environment
• Ability to exceed a strong customer services experience
• Ability to promote and identify referral opportunities to enhance member relationship.
• Must be a motivated individual who is friendly and enthusiastic, with strong verbal and written communication skills, and proficiency in Windows, Word and Excel
• Proficient in written/oral communication
• Dependable, adaptable/flexible, detail oriented
• Bilingual in both English and Spanish

Alliance Catholic Credit Union is seeking an exceptional and experienced Member Service Representative (MSR) who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will report directly to the Branch Manager. The ideal candidate:

• Able to assist our members achieve their financial goals by identifying the best product and service solutions to meet their needs.
• Able to consult members about: opening new accounts, IRAs, loan application processing, setting up automated services; and other member service requests.
• Ability to work in a team environment
• Ability to exceed a strong customer services experience
• Strong member service experience
• Ability to promote and identify referral opportunities to enhance member relationship.
• Must be a motivated individual who is friendly and enthusiastic, with strong verbal and written communication skills, and proficiency in Windows, Word and Excel
• Proficient in written/oral communication
• Dependable, adaptable/flexible, detail oriented
• Bilingual in both English and Spanish

A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results--accurately and efficiently. We seek candidates with a high school diploma, associate degree or higher and/or 3-5 years of credit union teller/customer service or similar or related experience.

Alliance Catholic Credit Union offers an outstanding benefit package, which includes

• health
• dental
• vison
• 401k
• life
• AD&D
• short and long-term disability
• FSA
• tuition reimbursement
• paid time off
• paid holidays