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Call Center Supervisor: Elevate Member Experience

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: American 1 Credit Union
Full Time position
Listed on 2026-09-17
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 61000 USD Yearly USD 61000.00 YEAR
Job Description & How to Apply Below

American 1 Credit Union in Jackson, MI seeks a Contact Center Specialist Supervisor to lead a dynamic team in a busy call center environment. The role focuses on coaching, performance management, and ensuring a superior member experience in line with our mission.

The ideal candidate has leadership experience, strong communication skills, and a proven track record in a financial institution. This onsite position offers day-one benefits and a salary of about $61k per year.

The Call Center Supervisor:
Elevate Member Experience position in the Management & Operations, Sales field is open for applications.

We invite applications for the Call Center Supervisor:
Elevate Member Experience position located in MI, United States.

The following opening is for a Call Center Supervisor:
Elevate Member Experience with American 1 Credit Union.

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