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Mortgage Servicing Customer Support Specialist

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: University Bank
Full Time position
Listed on 2026-09-20
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Bank Customer Service
  • Finance & Banking
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

University Bank seeks a Customer Service Associate to manage inbound and outbound calls regarding loan balances, escrow accounts, and payment history. The role involves explaining consumer rights and guiding customers through payment options while maintaining accurate records.

Applicants should have a high school diploma and at least one year in customer service, with mortgage servicing experience preferred. The position supports a professional office environment with standard office hours.

The following opportunity is for a Mortgage Servicing Customer Support Specialist with University Bank.

Learn more about the Mortgage Servicing Customer Support Specialist role in the description above.

We appreciate your interest in this position.

Join University Bank and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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