SaaS Customer Support Specialist - Hybrid; Ada, MI
Listed on 2026-09-30
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
Ludus is seeking a Customer Support Specialist to join its Customer Success team. You will be the first point of contact for customers, providing support via live chat, email, and phone, helping users navigate the platform and resolve issues efficiently.
Position is hybrid in Ada, MI with in-office Monday and Wednesday, 10am-6pm EST, plus Saturday rotations. If you’re proactive and thrive in a fast-paced SaaS environment, Ludus wants to hear from you.
The SaaS Customer Support Specialist
- Hybrid (Ada, MI) position in the Management & Operations, Sales field is open for applications.
Our team is growing, and we are hiring a SaaS Customer Support Specialist
- Hybrid (Ada, MI) in MI, United States.
This opening is for the SaaS Customer Support Specialist
- Hybrid (Ada, MI) role at Ludus.
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