Mortgage Servicing Customer Care Specialist
Listed on 2026-10-01
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Customer Service/HelpDesk
Bilingual, Bank Customer Service, Banking & Finance -
Finance & Banking
Bank Customer Service, Banking & Finance
University Bank is seeking a Customer Service Associate to handle inbound and outbound calls for mortgage loan servicing. You will assist borrowers with inquiries about balances, escrow, payment history, and payment processing, while explaining consumer rights and coverage.
Responsibilities include maintaining call ownership, updating records, and meeting performance targets. Experience in mortgage servicing and strong communication are valued as you support customers and navigate the Black
This is a genuine opening to take on the Mortgage Servicing Customer Care Specialist role at University Bank.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Mortgage Servicing Customer Care Specialist role in the description above.
We appreciate your interest in this position.
Join University Bank and contribute to our ongoing work.
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