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SaaS Support Specialist: Users Navigate Ticketing

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: Talentify
Part Time position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, SaaS Sales, Technical Support
Salary/Wage Range or Industry Benchmark: 28000 - 40000 USD Yearly USD 28000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: SaaS Support Specialist: Help Users Navigate Ticketing

Ludus, a SaaS company powering event ticketing and related services, seeks a Customer Support Specialist to be the first contact for customers across chat, email, and phone. You will guide users through our platform, resolve issues efficiently, and maintain high satisfaction in a hybrid Ada, MI role.

The role emphasizes quick learning of our software, superb communication, and teamwork within the Customer Success group. In-office presence is required 2 days weekly.

We are seeking a motivated SaaS Support Specialist:
Help Users Navigate Ticketing to join Talentify in MI, United States.

Consider building your career as a SaaS Support Specialist:
Help Users Navigate Ticketing at Talentify.

The SaaS Support Specialist:
Help Users Navigate Ticketing position in the Management & Operations, Sales field is open for applications.

We have an opening for a SaaS Support Specialist:
Help Users Navigate Ticketing in MI, United States within Management & Operations, Sales.

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