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Learning Leader - Emergency Response; onsite

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: TaskUs USA LLC
Full Time position
Listed on 2026-07-13
Job specializations:
  • Education / Teaching
    Seasonal / Summer, Training Instructor / Specialist, Education Administration
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Learning Experience Leader - Emergency Response (onsite)

Learning Experience Leader

What does a Learning Experience Leader really do?

Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives.

Responsibilities
  • Set the standards and expectations through your conduct, work ethic, integrity, and character
  • Create and deliver end‑user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement
  • Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs
  • Accomplish projects and motivate trainees through effective training
  • Continuously improve training programs and other learning opportunities across the organization
  • Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment
  • Act as the content expert, and maintain relevant training documents and training materials for training conducted
  • Develop and create effective induction programs
  • Monitor and review trainees’ progress through questionnaires and discuss with their managers
  • Ensure that statutory training requirements are met, understand e‑learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e‑learning packages
  • Research and present new technologies and methodologies in workplace learning
  • Ensure that all trainees adhere to the company’s Code of Conduct
Qualifications
  • Up to 25% travel required
  • Must be 18 years of age or older
  • High School Diploma or GED required
  • Four‑year college degree (preferred) in a related field like industrial or applied sciences
  • Proficient in Microsoft and Google applications
  • Problem solver and critical thinker
  • Follow well‑defined methods, procedures, reports, forms, and competent aspects of the job
  • Can present and facilitate a class discussion
  • Energetic, enthusiastic, and creative—can think outside the box with different ways to motivate and engage an audience
  • Strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills
  • Excellent oral and written communication skills
  • Can work in a flexible schedule including weekends, holidays, and longer hours
  • Must be previously certified in Tiers 3, 2, and 1 Fleet and Emergency Response
Nice to Have
  • At least 1 to 2 years of working experience in a related field (training or teaching experience)
  • Strong leadership skills, with proficiency in handling groups

Task Us is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.

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