Education and Vocation Coordinator

About this position

JOB TITLE: Education and Vocation Coordinator

DIVISION: Youth Services

DEPARTMENT: Education and Vocation

REPORTS TO: Director of Education and Vocations/Superintendent

CLASSIFICATION: Full-Time Regular

APPROVED DATE: 7/10/2026

The Education and Vocation Coordinator is responsible for providing leadership, supervision, and operational oversight of the educational and vocational components of the Youth Build program. The position works in partnership with program leadership and collaborates across program teams to ensure high-quality service delivery, compliance with federal, state, and organizational requirements for the achievement of performance outcomes and participant success. As a supervisor, this role supports staff development and fosters a collaborative team environment while cultivating strategic partnerships that expand career pathways and apprenticeship opportunities.

• Coordinate and oversee the implementation of healthcare, construction, GED, Foundational Skills, leadership readiness, and vocational training activities.
• Provide day‑to‑day leadership, supervision, coaching, mentoring, and performance management for assigned staff, promoting professional development, accountability, collaboration, and excellence in service delivery.
• Coordinate participant recruitment support, eligibility determination, onboarding, orientation, and Challenge Week activities.
• Monitor participant attendance, academic progress, credential attainment, supportive services, hands‑on learning, and employment outcomes.
• Ensure program objectives, contractual deliverables, and performance outcomes are achieved.
• Foster collaboration across educational, vocational, career coaching, recruitment, and workforce development functions to ensure coordinated service delivery, participant success, and achievement of program goals.
• Conduct routine quality assurance reviews of participant files, case notes, attendance, assessments, credentials, and supportive service documentation.
• Ensure compliance with USDOL, MDE, WIOA, Youth Build, and SER Metro‑Detroit policies and procedures.
• Develop and implement corrective action plans to address compliance deficiencies and performance concerns.
• Collect, analyze, and monitor program data to support continuous improvement and data‑driven decision making.
• Prepare and submit accurate reports and maintain complete documentation within required timelines.
• Develop, cultivate, and manage strategic relationships with registered apprenticeship programs, labor unions, employers, community colleges, training providers, and workforce agencies to expand career pathway opportunities and increase participant placement into apprenticeships, post‑secondary education, and employment.
• Coordinate externships, clinical placements, worksite visits, and job shadowing opportunities.
• Plan, coordinate, and oversee service‑learning and community service projects by developing partnerships with community organizations, managing project logistics, supervising participant engagement, documenting outcomes, and ensuring projects support leadership development, workforce readiness, and Youth Build program goals.
• Serve as the primary liaison with Youth Build partners and community stakeholders.
• Facilitate cross‑functional meetings and coordinate services with education, workforce, compliance, case management, and supportive service teams.
• Implement, and maintain Standard Operating Procedures (SOPs) and operational workflows.
• Monitor staff productivity, assign priorities, and ensure timely completion of assignments.
• Identify operational risks and recommend process improvements to strengthen program quality and participant outcomes.
• Represent SER Metro‑Detroit at community meetings, employer events, and workforce development initiatives.
• Supports executive leadership through performance analysis, operational reporting, continuous improvement initiatives, and other assigned duties.
• Must be self‑directed, organized, and possess the ability to work within a complex blended program model and team setting.
• Stay current in pedagogy and andragogy approaches that meet the learning…