Engineer, Quality Engineering

Position Title: Engineer

Location: Madison Heights, MI

The company is seeking an Engineer to strengthen their sustaining engineering capability, driving technical excellence, continuous improvement, and robust product performance across their global portfolio.

• Lead sustaining engineering for assigned products (doorsets, vision panels, hardware, washroom items), ensuring robust performance and continuous improvement.
• Own complex problem-solving: triage issues, identify root cause, and implement permanent corrective actions using structured methods (8D, 5 Whys, Ishikawa/fishbone, FMEA).
• Oversee and approve ECR/ECN change control, ensuring updates to drawings, specifications, BOMs, routings, and work instructions are accurate, controlled, and audit-ready.
• Champion value engineering and standardization to deliver cost-down, de-risking, supply continuity, and obsolescence mitigation across the portfolio.
• Partner with Production and Quality to drive DFM/DFA, develop jigs/fixtures, and improve right-first-time manufacturing at scale.
• Lead prototype and pilot builds; validate process capability and ensure robust handover to production.
• Maintain data integrity in PDM/ERP systems, ensuring product records are current, traceable, and revision-controlled.
• Provide expert support to resolve build issues, supplier queries, and installer feedback, including on-site troubleshooting for critical escalations as required.
• Collaborate with Quality to close NCRs/CAPAs, implement preventive actions, and drive a culture of zero-defect delivery.
• Prepare and review technical packs, approving drawings, labels, assembly instructions, and installation/O&M content for clarity and compliance.
• Provide strategic input on product roadmaps, engineering risks, and the operational impact of technical decisions.
• Lead cross-functional teams through root-cause investigations, product changes, and critical field escalations.
• Identify and implement process improvements, using data to prioritize opportunities and verify benefits.
• Represent Engineering in customer meetings, audits, and technical reviews, communicating complex issues clearly and pragmatically.
• Ensure products and processes meet applicable standards and regulatory requirements (e.g., UL 10C, fire/smoke testing).

• Strong proficiency in Solid Works and disciplined 2D drawing practice.
• Significant sustaining/EPD engineering experience in electromechanical or building-product assemblies (doors/hardware exposure is advantageous).
• Good knowledge of materials and processes such as sheet metal, machining, coatings, joinery, glazing, and assembly.
• Hands-on capability with bench work, fixtures, and prototype builds.
• Experience with PDM/ERP; understanding of DFM/DFA, tolerance analysis, and validation methods.
• Proven ability to lead in cross-functional environments and manage priorities under time pressure.
• Relevant engineering qualification.
• Experience supporting manufacturing and working within regulated/standards-driven environments.