Surveillance Operator - MGM Grand Detroit

Surveillance Operator - MGM Grand Detroit page is loaded## Surveillance Operator - MGM Grand Detroit locations:
Property - MGM Grand Detroit time type:
Full time posted on:
Posted Todayjob requisition :
271378

Detroit, Michigan
** The SHOW comes alive at MGM Resorts International
**** THE JOB:
** As a Surveillance Operator, you will play a crucial role in fostering a safe and collaborative environment at our casino while enhancing the guest experience. Your primary responsibility will be to operate advanced closed-circuit television (CCTV) technologies to monitor gaming activities, ensuring a fair and secure atmosphere for guests and team members alike. Through proactive observation, documentation of incidents, and collaboration with various departments and law enforcement, you'll help identify suspicious activities and deter potential fraud or theft.

** THE STARTING RATE:** $23.35    
** THE DAY-TO-DAY:
*** Operate various closed-circuit television (CCTV) technologies to monitor and review casino activities, archive audio and video evidence and monitor the system for malfunctions.
* Proactively monitor all casino areas and personnel including, but not limited to, Table Games, Casino Cage, Soft Count, Slots, and Poker to promote accountability with policies and procedures, identify suspicious activity, and deter fraud and theft.
* Proactively observe and review videos then complete required documentation regarding specific incidents including but not limited to guest complaints, procedure errors, risk management issues, player evaluations, theft, and variances.
* Maintain and improve knowledge of game rules, company policies, procedures, and threats in all areas which Surveillance is responsible for monitoring through training and professional development.
* Cooperate with the local Gaming Authority and coordinate with and or assist other law enforcement agencies as necessary.
* Testify in court as a representative for the company as required. Maintain strict confidentiality of Surveillance operations and any non-public information learned as an employee.
* Identify trends and abnormalities by reviewing data through various software applications and investigating anomalies.
** THE IDEAL CANDIDATE:
*** High school diploma, GED or equivalent
* One year of prior relevant gaming and/or surveillance experience preferred
* Able to work a varied shifts to include weekends and holidays
** THE PERKS & BENEFITS:
*** Wellness incentive programs to help you stay healthy physically and mentally
* Health & Income Protection Benefits (For eligible employees)
* Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
* Free access to our employee fitness center
* Free meals in our employee dining room
* Various programs and networking opportunities to help you get promoted
** VIEW

JOB DESCRIPTION:

** Are you ready to
** JOIN THE SHOW
** At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.

Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.  We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners.

We stay committed to taking strong, principled stands on equality to better unify our world.  MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.

We know the…