Coordinator of Learning Operations

Overview

Coordinator Of Learning Operations Job Description

Department:
Learning & Engagement

FLSA Status:
Exempt

Salary Grade: 3

Salary Range/Wages: $40,000 - $42,000

Work Location:

Hybrid; primarily onsite, with some remote work

FT/PT:
Full Time

Last Revision Date: 02.18.26

How to apply: A cover letter is required for consideration of this position and should be attached as the first page of your resume. The cover letter should address:

• Your specific interest in the position and working at the Detroit Symphony Orchestra

• Outline your skills and experience that directly relate to the responsibilities of the role

The Organization: The Detroit Symphony Orchestra (DSO) is known internationally for trailblazing performances, collaborations with the world’s foremost musical artists, and a deep commitment to serving our community. Making its home in historic Orchestra Hall at the Max M. and Marjorie S. Fisher Music Center, the DSO actively pursues its vision to be an inclusive and culturally relevant community where all people can experience their world through music.

The DSO is a complex organization. Operating 365 days per year in historic Orchestra Hall, one of America’s most acoustically perfect concert halls, we are a performing arts institution, an educational facility, and a community center. We are governed by an independent Board of Directors and employ both union and non-union employees as musicians, stage crew, and administrative staff. Creating a unified culture throughout the institution is an organizational imperative, and we are guided by our values of excellence, diversity, resilience, collaboration, and innovation.

The DSO is also deeply invested in the city of Detroit; through our Detroit Strategy initiative, we are expanding the DSO’s participation in the growth and well-being of the city.

The DSO offers a unique, fast-paced working environment, an excellent overall compensation package, and is an Equal Opportunity Employer. For more information visit (Use the "Apply for this Job" box below)..

The Coordinator of Learning Operations is a pivotal member of the Learning & Engagement team at the DSO. Reporting to the Manager of Student Development, the Coordinator of Learning Operations works directly with students, families, teaching faculty, administrative staff, orchestra musicians, stagehands, and community partners to implement music education and enrichment programs of the highest quality. These programs include the training ensembles of the Wu Family Academy, and community-based partnerships.

• Work with the Manager of Student Development and the Learning team to manage the artistic and event operations of the Training Ensembles of the Wu Family Academy
• Communicate and confirm schedules, event details, and logistical needs to all relevant parties, including, but not limited to, staff, faculty, stagehands, instructors, and community partners
• Ensure a smooth-running and high-impact musical experience for students by developing appropriate relationships with students, parents, and faculty, consistently providing outstanding customer service to all constituents
• Lead logistical planning for all training ensemble rehearsals, concerts, special events, touring, recordings, and auditions
• Arrange and manage weekly transportation for Civic Youth Ensembles students
• Manage databases, all learning platforms, and calendars
• Record and manage financial information including general ledger, accounts payable, receivables and tuition
• Serve as Manager on Duty for rehearsals and concerts
• Track and communicate with students and families about attendance
• Ensure all new registrants have required materials for participation in the program
• Manage inventory of instruments, rentals, and repairs for CYE instruments
• Manage inventory of snacks for weekly rehearsals
• Perform other duties as assigned

• Strong organization, communication, and problem-solving skills
• Ability to work in a fast-paced, deadline-driven environment
• Strong interpersonal skills to work with a wide variety of stakeholders, including musicians, staff, stagehands, students, families, community members, and leaders in the…