Guest Services Staff - Usher/Ticket Taker- AEG Presents Great Lakes - Royal Oak Music Theater
Job in
Detroit, Wayne County, Michigan, 48201, USA
Listed on 2026-08-04
Listing for:
AEG Worldwide
Full Time
position Listed on 2026-08-04
Job specializations:
-
Entertainment & Gaming
Customer Service Rep, Event Staff/ Venue Crew, Event Management & Planning, Casino & Gaming -
Customer Service/HelpDesk
Customer Service Rep, Event Staff/ Venue Crew, Event Management & Planning, Casino & Gaming
Job Description & How to Apply Below
Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area);
Scan tickets for entry into the venue and administer wristbands (21+, VIP Access, Private Event Access);
Greet guests and resolve guest complaints and escalate as necessary;
Seat guests and assist ADA patrons;
Enforce all policies and procedures of the venue
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