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Mortgage Loan Servicing Specialist
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-08-24
Listing for:
University Lending Group
Full Time
position Listed on 2026-08-24
Job specializations:
-
Finance & Banking
Bank Customer Service -
Customer Service/HelpDesk
Bank Customer Service
Job Description & How to Apply Below
University Bank is seeking a Customer Service Associate to handle a high-volume call queue, assist borrowers with loan balances, escrow, and payment history, and explain consumer rights related to servicing. The role requires handling ACH payments and using the Black Knight platform to review borrower accounts.
The ideal candidate has at least one year in customer service, with knowledge of mortgage loan servicing and strong communication, organization, and attention to detail.
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