CQI Quality Improvement Lead -Behavioral Health- Center Health Services

GENERAL SUMMARY

• This will be a full-time position, working under the Center's hybrid model which requires 3 days in the office and 2 days working remotely.
• The QI lead will perform all duties independently and professionally with minimal direction from the Program Director and Program Manager.
• The QI Lead will be working on a suicide prevention program integrated in the Center for Health Services Research and Behavioral Health.
• The QI lead will be responsible for training providers, communicating with clinic staff, and helping program directors develop training materials.
• They will also be responsible for leading quality improvement across project sites.
• The QI Lead develops, supports, and evaluates QI at all project sites.
• QI lead will help to guide implementation plans with providers and clinics across sites.
• Background in behavioral health, especially suicide prevention is ideal
  .
• Must be comfortable with public speaking/presenting.
• The CQI QI Lead performs all duties independently and professionally with minimal or no direction and consults with the Program Manager and Directors as appropriate.
• The QI lead will lead or co-lead large collaborative teams, guide implementation plans, and act as a consultant or facilitator on regulatory, patient safety, and quality improvement issues for the collaborative.
• They must be comfortable with public speaking/presenting and are responsible for educational materials and presentations each year regarding QI processes and keys to quality improvement success.

• Bachelor's degree in nursing or healthcare related field.
• Master's degree in nursing or a related field preferred.
• Five (5) years of clinical experience, with two years project management and/or process improvement experience preferred.
• OR
• Master's degree in related field such as nursing, health care administration, Social Work, Psychology, Public Health.
• Three (3) years of relevant experience and competency, including at least two (2) years of experience with quality improvement initiatives.
• Minimum of three (3) years of experience as a QI/PI lead or facilitator:
• Broad Business unit and System level, multidisciplinary experience.
• Experience in educational curriculum design and delivery is an asset.
• Experience with clinical quality and patient safety principles/initiatives; demonstrated ability to apply concepts.
• Experience with new program/initiative development, implementation, and evaluation.
• Computer skills include knowledge of Microsoft Word, PowerPoint, Microsoft Excel, Care Plus, electronic mail and Internet navigation software.
• Ability to problem solve independently and work with minimal direction.
• Excellent organizational skills.
• Ability to work with senior leaders and large teams with diverse members.
• Demonstrated ability to negotiate and resolve conflicts.
• Ability to adapt, respond and prioritize in a rapidly changing healthcare environment and ability to successfully manage multiple competing demands.
• Ability to act as a change agent, providing direction to others and gaining their support.
• Basic understanding of the research process and statistical analysis.
• Strong leadership/mentoring skills and customer service skills.
• Strong interpersonal skills: ability to communicate effectively with all levels of management and staff across the System.
• Strong base of patient safety knowledge including human factors and Failure Mode and Effects Analysis.
• Strong oral and written communication skills including presentation skills.
• Understanding of health care cultures including medical and nursing cultures.
• Sound decision-making skills and problem-solving skills.

• Organization:
  Corporate Services
• Department:
  Ctr for Health Srvcs Research
• Shift: Day Job
• Union Code:
  Not Applicable