Group Leader Lab Assistants

DMC University Laboratories, Inc. is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work‑life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare C dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance.

Note:

Eligibility for benefits may vary by location and is determined by employment status.

Under general supervision and according to pre‑established guidelines, oversees pre‑analytical and post‑analytical daily activities of Laboratory Assistants and Laboratory Assistants II to ensure smooth, efficient operational flow with attention to detail. Trains, schedules and assists staff with routine or complex problems. Ensures staff compliance with OSHA and OIG policies and procedures. Facilitates effective communication between management, supervisors, Laboratory Assistants II and Laboratory Assistants.

Coordinates and oversees the daily activities of assigned Laboratory Assistants responsible for phlebotomy and/or processing duties efficiently. Reviews documentation for accuracy and completeness. Checks work quality and quantity. Monitors workflow to ensure effective and efficient service delivery. Prepares staff schedules in order to maintain efficient department operations. Troubleshoots daily problems, identifies and collects information relevant to the problem and selects the best course of action.

Coaches, trains and develops teams and individuals to maximize their probability of success. Trains staff and students in policies and procedures for assigned areas. Participates in the orientation, onboarding and evaluation of the probationary period of new staff. Assists in training the appropriate phlebotomy and specimen processing policies and procedures to improve the knowledge, skills and behaviors of staff to meet department competency standards.

Assists staff with routine and complex work‑related problems. Instructs and advises staff of methods and procedures. Dispatches staff to deliver specimens or reports to the designated laboratory specimen area. Ensures specimens are clocked in and checks draw sheets to ensure all orders requested are drawn in a timely manner. Reviews and enters requests into the laboratory computer system. Assists others in utilizing the computer system.

Oversees result entries into the computer system within established guidelines. Oversees logging, packaging, and dispatching of specimens to reference labs according to pre‑established guidelines. Ensures the appropriate computer specimen status logs are generated and follow‑up action is taken. Enforces and complies with departmental safety policies and procedures and OSHA guidelines, including the use of applicable personal protective equipment. Demonstrates exemplary customer service when interacting with internal and external customers to answer inquiries, resolve problems and address issues.

Reports problems to supervisor or other appropriate management staff. Assists with revisions to departmental documentation (i.e. Policies, procedures, forms, etc.). Properly performs and documents required preventative maintenance on lab equipment. Orders supplies and ensures the appropriate levels of inventory are maintained. Maintains accurate records of processing and phlebotomy work performed for statistical analysis and…