Human Resources Generalist; Bilingual, English​/Spanish

DO & CO is looking for an HR Generalist (Bilingual, English/Spanish) to support and assist the HR Manager in various areas such as recruiting, training, wage/benefit administration, and employee relation activities to provide guidance and support necessary to achieve business objectives. This position will take place in Romulus, MI, Monday‑Friday in the office.

The Human Resources Generalist serves as a partner to management and employees in our fast‑paced airline catering environment. This role supports all aspects of the employee lifecycle while ensuring compliance with aviation industry regulations, food safety standards, and labor relations requirements. The ideal candidate will thrive in a 24/7 operational environment and possess deep understanding of the unique challenges and opportunities within airline catering services.

• Serve as primary point of contact for employee inquiries, concerns, and conflict resolution
• Conduct thorough investigations of employee complaints and workplace issues (for non‑management roles)
• Facilitate communication between management and staff across multiple shifts and departments
• Partner with supervisors to address performance issues and implement corrective action plans
• Support employee engagement initiatives and culture‑building programs
• Assist with grievance procedures and maintain a positive labor relations environment

• Ensure adherence to federal, state, and local employment laws and regulations
• Maintain I‑9 compliance and E‑Verify processes for all employees
• Support aviation industry‑specific compliance requirements (TSA, FAA, USDA regulations)
• Maintain accurate employee records and HRIS data integrity
• Prepare and submit required reports (EEO, OSHA, wage and hour compliance)
• Process terminations for non‑management roles including NCNS management and acknowledgement of quit notices

• Support leave of absence and the ADA interactive process with 3rd‑party administrator including communications and tracking of documentation
• Process worker's compensation claims and coordinate return‑to‑work programs
• Support performance review processes and merit increase recommendations

• Partner with safety team to investigate workplace incidents and near‑misses
• Support development and implementation of safety training programs
• Ensure compliance with OSHA regulations and food safety standards
• Coordinate drug and alcohol testing programs in accordance with DOT regulations
• Maintain workers' compensation claims and facilitate medical treatment coordination
• Support ergonomic assessments and workplace injury prevention initiatives

• Complimentary employee meal.
• Health Care + 401K. Full‑time employees are eligible for full benefits;
  Medical, Dental & Vision.
• A wonderful workplace to call home, events, and fun colleagues.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally.
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.

New York | Chicago | Los Angeles | Detroit | London | Paris | Milan | Barcelona | Frankfurt | Düsseldorf | Berlin | Munich | Istanbul | Kiev | Warsaw | Seoul | Vienna

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, DO&CO offers gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 continents, maintaining the highest standard of quality in both our products and services.

We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

• A bachelor’s degree in human resources is preferred.
• Three years of experience as an HR generalist.
• Bilingual English/Spanish.
• Union environment experience is highly desired.
• Be service‑oriented, collaborative, creative and charismatic.
• Excellent interpersonal skills that build…