IT Change Management Analyst Specialist

Overview

Responsible for configuring, coordinating, and supporting the interfaces used to migrate application builds between Epic EHR (Electronic Health Record) non-production and production environments using the Data Courier application; ensure efficient and secure transfer of EHR build data within the Epic EHR system; provide escalation support for all matters related to EHR printing; collaborate with cross-functional teams (technical and application), troubleshoot technical issues, and maintain the highest standards of data integrity;

coordinate data transfer and integration processes within healthcare organizations that use Epic Systems' Electronic Health Record (EHR) software; support the implementation and maintenance of data transfer mechanisms, ensuring the seamless flow of information across different components of the Epic EHR system; collaborate with IT teams (analysts, application teams, technical teams, and other stakeholders) to interface Epic environments through Epic’s Data Courier, ensuring data consistency and accuracy for application build data;

optimize Data Courier configurations to enhance performance, reduce latency, and improve the efficiency of data transfers; utilize and apply knowledge of Microsoft Visio, MS Office, Agile/SCRUM, Jira, GCP, Azure Dev Ops, HP-ALM, ERP, Teradata, Rally, SQL, ETL processes, SDLC, and SharePoint to perform assigned duties; ensure the confidentiality and security of patient information during data transfer and printing; stay current with industry regulations and compliance standards related to healthcare data in order to provide proper support;

maintain accurate documentation of data courier configurations, processes, and troubleshooting procedures; generate reports and performance metrics related to data exchange and EHR printing operations; participate in Epic implementation Dry Run/testing activities as non-production data build migrates from non-production to production environments; work with application analysts on Data Courier and import/export functionality; resolve CID/UCI synchronization issues; work with core application team members to import, export, and troubleshoot master file migration;

configure, monitor, and maintain the Epic Data Courier system to ensure accurate and timely data exchange; and participate in the assessment of current workflows and make recommendations for improvements.

Location:

Detroit, Michigan and multiple undetermined worksites throughout the US.
Salary: $108,160 per year."DNS"

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Education:

Bachelor’s Degree in Computer Science, Computer Engineering, Management Information Systems, Engineering Management, Business Administration, or in a related field of study (will accept equivalent foreign degree).

Experience:

Five (5) years in the position above, as a Sr. Business Systems Analyst, as a Business Systems Analyst, as a Business Analyst, or in a related occupation.

Other Requirements:
Experience must include three (3) years use of all the following:
Agile/SCRUM, Jira, GCP, Azure Dev Ops, HP-ALM, ERP, Teradata, Rally, SQL, ETL processes, SDLC, and SharePoint.

Will also accept any suitable combination of education, training, and/or experience.

• Organization:
  Corporate Services
• Department:
  Helios Infastructure
• Henry Ford Health
  
  Location:
  
  Henry Ford Hospital - Detroit Main Campus
• Shift: Day Job
• Union Code:
  Not Applicable