EUC Lead

Overview

Infosys is seeking an experienced EUC Lead to manage and optimize Operating System Imaging and deployment for a large Microsoft Endpoint Management infrastructure with 55K+ endpoints. The ideal candidate will have extensive experience in OS imaging, and deployment and good understanding of SCCM and Intune. This role involves leading a team, ensuring seamless endpoint management, and integrating Intune with SCCM for co-management.

• Create and manage OS images using MDT and SCCM.
• Develop and customize task sequences for OS deployment.
• Troubleshoot issues related to OS imaging and deployment.
• Implement Windows Autopilot for modern device management.
• Monitor system performance and health.
• Generate reports on deployment success and system health.
• Analyze data to recommend infrastructure enhancements. Establish and maintain detailed documentation of SCCM configurations and processes.
• Provide support for complex end-user computing solutions.
• Develop and deploy scripts for automation and configuration tasks.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
• Location requirements: within commuting distance of Detroit, MI or willing to relocate; travel may be required.

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology experience.
• A minimum of 2 years of experience in OS imaging and SCCM/Intune.
• Knowledge of security best practices for endpoint management. (preferred)
• Microsoft certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate).

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change.

We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.