Desktop Support Technician
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-02-16
Listing for:
Motion Recruitment
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Overview
Location:
Downtown Detroit, MI
Schedule:
Onsite – 5 days per week
Long term contract
We are seeking a Microsoft Support Technician to provide hands-on technical support to business users and executives while also contributing to technical initiatives and projects. This role is ideal for someone who is equally comfortable troubleshooting day-to-day user issues and partnering with IT teams on broader technology efforts.
The position is 100% onsite in downtown Detroit, five days per week, and requires strong communication skills, technical curiosity, and a service-oriented mindset.
Responsibilities- Provide white-glove executive and business user support, both deskside and remotely
- Troubleshoot and support Windows-based systems, hardware, and peripherals
- Support Microsoft applications across desktops and mobile devices (iPad/iPhone)
- Administer and support Office 365, including Outlook, Teams, and Share Point
- Assist with Teams collaboration, meetings, and integrations
- Support and contribute to Power Platform initiatives (Power Apps and Power BI)
- Manage devices and policies using Microsoft Intune
- Support development and technical teams using Visual Studio and SQL-based tools
- Participate in technical projects, upgrades, and process improvements
- Document solutions, procedures, and known issues
- Collaborate closely with IT leadership and cross-functional teams
- Experience supporting a Microsoft-centric technology stack
- Strong customer service and communication skills, including executive-level support
- Working knowledge of:
- Windows OS and basic system administration
- Office 365 (Outlook, Teams, SharePoint)
- Microsoft apps on iOS devices (iPad/iPhone)
- Ability to troubleshoot independently and escalate appropriately
- Comfortable working onsite in a professional, fast-paced environment
- Experience with Power Apps and/or Power BI
- Exposure to Visual Studio and SQL
- Experience supporting senior leaders or executive teams
- Interest in growing into technical projects or application support
- Prior experience in a corporate or enterprise IT environment
- High visibility role supporting both business users and executives
- Opportunity to work hands-on with modern Microsoft technologies
- Exposure to both support and project-based work
- Professional onsite environment in downtown Detroit
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