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HelpDesk/Support Technical Support

CSM Associate: Video Lifecycle Customer Success

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: Motorola Solutions
Full Time position
Listed on 2026-02-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology firm seeks an experienced Associate Customer Support Manager to manage the Fixed Video IA Lifecycle Service business in Detroit. Responsibilities include managing processes, enhancing customer satisfaction, new service proposals, and contract renewals. The ideal candidate will have 3 years of relevant experience and excellent communication skills. The position requires travel of up to 25% and offers benefits such as a bonus plan and flexible paid time off.
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Position Requirements
10+ Years work experience
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