Sage Implementer

Position: Sage 100 Implementer
Role purpose

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Own the design, implementation, and ongoing optimization of Sage 100 as our core ERP for finance and operations, ensuring it supports scalable, standardized processes across all locations.
Scope of systems and modules
Sage 100 core modules:
General Ledger, Accounts Payable, Accounts Receivable, Bank Reconciliation
Sales Order, Purchase Order, Inventory Management
Job Cost (if applicable), Fixed Assets (if licensed), Paperless Office/Document Management
Reporting & analytics:
Sage Intelligence / Crystal Reports (as applicable)
Standard financial statements, operational dashboards, and custom reports

Key responsibilities
Solution design & configuration
Map current processes for order‑to‑cash, procure‑to‑pay, inventory, and period close to Sage 100 capabilities.
Design and maintain a chart of accounts, posting rules, terms codes, price lists, inventory item structure, warehouses, user roles/permissions, and approval flows.
Standardize master data structures (customers, vendors, items, locations) across the company.
Implementation & project delivery
Lead Sage 100 rollout projects for new sites or business units, following our internal implementation playbook.
Build and maintain detailed project plans, risk logs, and cutover checklists.
Own data migration: extract from legacy systems (e.g., Quick Books, spreadsheets, legacy WMS), transform into Excel/Power Query, validate with business owners, and load via Sage 100 import utilities.
Coordinate and run UAT cycles with functional leads, capturing defects and driving resolution.
Integrations & technical enablement
Work with IT and vendors to maintain integrations between Sage 100 and:
CRM (e.g., Salesforce/Hub Spot) for customer and order data.
Payroll/HRIS (e.g., ADP, Paylocity, Paycom) for GL postings.
WMS/3PL or ecommerce platforms (e.g., Shopify, Amazon, EDI providers) for orders, inventory, and shipping.
Banking platforms for electronic payments and bank feeds.
Use existing integration tools (e.g., CSV/flat-file exchanges, scheduled imports/exports, middleware where in place) and participate in future integration/tool selection.
Triage system and integration issues; managing tickets with Sage partners and third-party vendors.
Training, documentation & support
Create and maintain SOPs and quick‑reference guides for key Sage 100 processes (AP, AR, invoicing, inventory adjustments, returns, etc.).
Deliver new‑user onboarding and refresher training for finance, operations, and warehouse teams (remote and onsite).
Serve as Tier 2 support for Sage 100 issues escalated by the Help Desk; identify root causes and implement permanent fixes (process or configuration).
Continuous improvement & governance
Identify opportunities to automate manual steps (e.g., imports, recurring entries, approvals, standard reports).
Maintain a backlog of change requests and enhancements; facilitate prioritization with Finance/Operations leadership.
Enforce change management standards: sandbox testing, documentation, and approvals before production changes.
Monitor data quality (e.g., open items, unmatched transactions, inactive masters) and partner with process owners to remediate.
Required Profile
3–5+ years of hands-on Sage 100 configuration/administration, including at least one full implementation or major upgrade.
Strong functional knowledge in:
Accounting (GL, AP, AR, reconciliations), and
Either inventory/supply chain (purchasing, receiving, picking, shipping) or sales order processing.
Solid Excel skills (lookups, pivot tables, basic formulas); comfortable handling large CSV files for imports/exports.
Experience working with external implementation partners or Sage resellers.
Ability to translate business requirements into system design and clearly explain trade-offs.

Success indicators
Stable Sage 100 environment with minimal critical incidents after changes.
On‑time, on‑budget delivery of implementation/rollout milestones.
Reduction in manual work (spreadsheets, rekeying) and improved accuracy of financial and inventory data.
Positive feedback from finance and operations…