Business Analyst, Academic Affairs-Career Readiness

Business Analyst, Academic Affairs-Career Readiness

Wayne State University is searching for an experienced

Business Analyst, Academic Affairs-Career Readinessat its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Essential functions (job duties):

POSITION PURPOSE

The Business Analyst provides comprehensive support to offices within the Division of Academic Affairs, with a primary focus on career readiness, undergraduate research, and experiential learning functions. This position may also support the business and data analytics needs of other offices within the Division of Academic Affairs as needed. Reporting to the Operational Excellence department under the Division of Digital Strategy and Operational Excellence (DSOE), this role also is cross-functionally aligned to and works in close partnership with the Division of Academic Affairs.

The Business Analyst collaborates closely with teams such as the Office of Partnerships and Workforce;
Computing & Information Technology (C&IT)-Enterprise Applications;
Institutional Research & Data Analytics; DSOE Project Management Office; and DSOE Change Management Office.

Key responsibilities include process analysis and improvement, operational and ad hoc data reporting, and support for technology configuration, administration, and maintenance of platforms supporting career readiness and related functions at the University. The position also addresses production support issues, coordinates system enhancements and upgrades, and manages cross-functional projects. This role requires robust analytical capabilities and effective communication skills to engage with both technical and non-technical stakeholders.

Key responsibilities include process analysis and improvement, operational and ad hoc data reporting, and support for technology configuration, administration, and maintenance of platforms supporting career readiness and related functions at the University. The position also addresses production support issues, coordinates system enhancements and upgrades, and manages cross-functional projects. This role requires robust analytical capabilities and effective communication skills to engage with both technical and non-technical stakeholders.

Essential Functions

(Essential functions are the primary duties/major job responsibilities that an employee must be able to perform, with or without reasonable accommodation. The essential functions are listed in order of importance.)

Analyze and evaluate current business processes, workflows, reports, and tools. Make recommendations for development, improvement, or simplification.

Serve as the functional subject matter expert and primary system administrator of career readiness, undergrad research and experiential learning technologies. Perform configuration tasks to satisfy requests from end users for enhancements and fixes.

Identify, gather, and document business requirements from users and stakeholders. Track and document changes in functional requirements and write detailed procedures that can be easily understood by users.

Work with DSOE staff to coordinate the design, testing, and deployment of system enhancements, process automations, and integrations between career readiness, undergrad research and experiential learning systems, the enterprise ERP (Ellucian Banner), and other systems.

Create ad-hoc reports, data queries, standard reports, and dashboards to support business needs.

Responsible for multiple projects or large complex projects with cross-functional teams.

Serve as the primary liaison between the Office of Partnerships and Workforce, DSOE, and software vendors.

In partnership with Office of Partnerships and Workforce, develop appropriate training materials to support end user training.

Other duties as assigned.  

Unique duties:

Qualifications:

MINIMUM QUALIFICATIONS

Educ…