Advisory Systems Engineer - Detroit

Company Description

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.

At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance.

When you join Arista as part of the Sales Engineering team, you’ll be stepping into a role that places you at the forefront of software‑driven networking and automation, working alongside some of the most skilled field engineers in the industry.

Typically reporting to the Regional Engineering Manager, you’ll be working alongside field engineers and the global team redefining the role of services in post‑sales success. You’ll collaborate with the world’s most innovative network operators to align solutions with our clients’ larger goals.

As an Advisory Systems Engineer (ASE), you will sell Arista products in large marquee accounts or regional big‑bet accounts, acting as a strategic technical advisor and customer success catalyst. You will drive Day 2 lifecycle adoption, guiding customers on operational optimization, automation maturity, and business value realization from their Arista investments. You are not the implementer, but a trusted advisor linking technical health to revenue outcomes, building deep, long‑term relationships, and earning revenue influence credits in SFDC.

• Customer Advisory (Primary)
• Proactively reach out to the customer to position Arista products in DC, Campus, Routing, AI, CV, etc., to expand account footprint.
• Provide technical assistance on new opportunities including Proof of Concept testing at Arista and in customer’s labs.
• Ensure the customer is performing operational health checks, compliance reviews, and automation maturity assessments.
• Automation & Optimization
• Assist in deploying and integrating Cloud Vision, APIs, and automation toolsets.
• Support customers in implementing workflows for monitoring, telemetry, and provisioning.
• Identify opportunities for continuous improvement in customer environments using Arista’s open, programmable platforms.
• Technical Knowledge Leadership
• Ensure the customer is deploying a Modern Operating model and reducing their TCO for running infrastructure.
• Deliver strategic and advanced technical workshops (automation, CI/CD, Cloud Vision, AVD).
• Identify training needs, and provide guidance on training, certification, and skill uplift of customer teams.
• Produce business‑oriented documentation: success runbooks, solution blueprints, adoption roadmaps, and optimization reports.
• Escalation & Collaboration
• Primary account team contact for Customer Operations support: QBRs, QoRs, and feedback loops.
• Act as a technical liaison between customers, Arista TAC, and engineering, focusing on proactive solutions.
• Coordinate with SEs (strategy/pre‑sales) and PS (execution) teams to ensure end‑to‑end customer lifecycle coverage.
• Evangelize Arista PS and match customer requirements to PS deliverables.
• Candidates must reside within 50‑60 miles radius of Detroit, MI.

• Direct contribution to the sales pipeline, e.g., upselling and expanding support, tracked via SFDC association.
• Increased adoption of Arista technologies (Day 2 feature usage).
• Time‑to‑deployment and feature portfolio adoption.
• Customer satisfaction (CSAT/NPS).
• Documented value realization (ROI/TCO improvements, automation gains).