Business System Administrator - Finance

Job Overview

This position is responsible for the technical support, maintenance, and optimization of our core business applications. It involves leading application-centered projects, providing primary IT support for cross-departmental software implementations, and ensuring the security, efficient configuration, and seamless integration of these systems.

• Location:
  
  Detroit, MI 48219
• Position Type:
  Full Time
• Education Level: 4 Year Degree
• Salary Range: $80,000.00 - $90,000.00 per year
• Travel Percentage:
  Negligible
• Job Shift: Day

• Serve as the primary IT point of contact for finance-related business application tickets and projects, including implementations, upgrades, and enhancements.
• Lead and manage projects centered around finance business applications, ensuring timely completion and alignment with organizational goals.
• Provide end-to-end technical support, troubleshooting, and issue resolution across all finance-related systems, including but not limited to ERP (GP), HRIS (Paycom), financial reporting (Solver), and AP automation (Concur), Credit Card Portal (Commercial card and Amex).
• Manage, maintain, and continuously enhance financial reporting systems and outputs to support organizational needs.
• Act as the primary escalation point for technology-driven financial issues, identifying root causes and implementing sustainable solutions to eliminate repeat occurrences.
• Understand and maintain the security and backend configuration of finance business applications, ensuring data integrity and system stability; manage user access controls, configure security settings, and monitor system logs for potential security threats.
• Work with the Director of IT to implement and maintain security policies related to finance business applications.
• Create and maintain comprehensive documentation related to designated application configurations, processes, and troubleshooting procedures, including technical specifications and system diagrams.
• Manage relationships with application vendors, performance monitoring, and issue resolution.
• Stay current with industry trends and best practices in business application management and make recommendations for improvements, including evaluating new technologies and assessing their potential impact on our organization.
• Utilize Office 365 for communication, collaboration, and documentation purposes.
• Participate in administrative staff meetings, agency committees, and other projects as assigned.

• Bachelor’s degree in Information Technology, Business Information Systems, Accounting, Finance, or a related field, or equivalent professional experience.
• 3 or more years of experience supporting business applications, ERP systems, financial systems, or enterprise software platforms.
• Experience supporting finance-related applications such as ERP, financial reporting, HRIS, AP automation, credit card platforms, or similar business systems.
• Strong understanding of business application administration, including user access management, role-based permissions, system configuration, and issue troubleshooting.
• Ability to troubleshoot application issues, identify root causes, coordinate with vendors, and implement long-term corrective actions.
• Experience supporting finance, accounting, payroll, purchasing, or accounts payable business processes.
• 3 years experience working in or directly supporting a Finance, Accounting, Payroll, Accounts Payable, or Business Office function.
• Strong understanding of core finance and accounting processes, including general ledger, accounts payable, accounts receivable, purchasing, expense management, reconciliations, budget tracking, and financial reporting.
• Ability to understand how financial transactions flow through business systems from source entry through approval, posting, reporting, and audit review.
• Working knowledge of chart of accounts, departments, cost centers, funds, grants, projects, and other dimensions used for financial reporting.
• Ability to troubleshoot finance system issues by understanding both the technical issue and the underlying accounting or business process impact.