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Frontline IT Help Desk Analyst: User Support & Troubleshooting

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: Motor City Electric
Full Time position
Listed on 2026-06-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below

Motor City Electric in Detroit, Michigan, is hiring a Help Desk Analyst to be the first point of contact for IT support. This role requires strong communication skills, a focus on user experience, and the ability to troubleshoot various IT issues.

You will log and resolve tickets, offer Tier-1 support for Windows and iOS devices, and ensure user satisfaction through effective communication. Join a collaborative team and help enhance IT support at Motor City Electric.

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