Senior Cloud Architect

Position Description

We are seeking a Senior Cloud Architect with deep hands‑on expertise in Microsoft Azure and Microsoft 365 / Entra  serve as Jolera’s senior technical lead for our enterprise managed services customers. The ideal candidate has a strong background in production Azure operations, identity hardening, and direct customer‑facing engineering work. This is a sustained, in-person engineering role requiring on‑site presence multiple days per week.

Remote and travel‑based arrangements are not available for this position.

• Own day‑to‑day Microsoft Azure operations across customer tenants, including IaaS and PaaS workloads, RBAC, conditional access, patching, and cost optimization.
• Lead Microsoft 365 and Entra , designing conditional access policies that hold up in production.
• Manage enterprise multi‑factor authentication administration across customer estates.
• Coach customers’ growing cloud footprints by providing recommendations, designs, and reviews before the engineering bench executes.
• Triage and resolve identity incidents quickly, partnering with the Endpoint and Identity Operations team on threat investigations.
• Build cost models, capacity forecasts, and Fin Ops recommendations the customer can act on.
• Serve as the technical liaison between customers and Jolera’s shared Cloud Engineering bench, owning the design while the bench executes.
• Provide on‑site technical leadership during customer change advisory boards, design sessions, and incident response activities.

• 7+ years in enterprise cloud engineering, with at least 4 years focused on Microsoft Azure.
• Deep Azure expertise across IaaS, PaaS, Entra , conditional access, RBAC, Azure Site Recovery, and cost management.
• Solid Microsoft 365 administration background including Exchange Online, SharePoint, Teams, and Intune fundamentals.
• Comfortable owning enterprise‑scale multi‑factor authentication administration.
• Strong written and verbal communication, with the ability to run a design review in front of a customer’s CIO.
• Located in or near Troy, MI, or willing to relocate. On‑site three to five days per week is non‑negotiable for this role.
• Authorized to work in the United States.

• Microsoft Azure certifications such as AZ‑104 (Administrator), AZ‑305 (Solutions Architect), or AZ‑500 (Security).
• Fin Ops Foundation certification (FOCP).
• Prior experience leading identity platform migrations or consolidations.
• Prior MSP, MSSP, or Global Systems Integrator (GSI) experience.
• Familiarity with Service Now as the system of record for change, incident, and problem management.
• Power Shell or Microsoft Graph scripting experience for automation and reporting.

• Competitive compensation package & benefits package
• Company Perks, and various brand discounts
• Company events, recognitions, and celebrations
• Career development and growth opportunity.

At Jolera, we are committed to creating a diverse, equal and inclusive. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law.