Lead IT Help Desk & MSP Operations; x
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-06-26
Listing for:
The Stafford Gray Group
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator, IT Support, Technical Support
Job Description & How to Apply Below
A prestigious IT service provider in Detroit is seeking a Team Lead / Support Lead to oversee daily operations of an onsite IT Managed Services Help Desk. This role involves leading help desk and desktop support teams, ensuring consistent service delivery in a 24x7x365 environment. The ideal candidate has 7–10 years in IT support with leadership experience, strong customer service expertise, and proficiency in managing escalations.
Join a dynamic team dedicated to excellence.
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