Privacy Analyst

Job Summary:

The Privacy Analyst will support US state privacy law operations and help maintain and enhance the Ford Direct privacy program. This role will assist with implementing and operationalizing state and federal privacy law requirements, supporting Data Subject Access Request (DSAR) processes, resolving privacy-related issues, and helping ensure timely completion of consumer privacy requests. The Privacy Analyst will also work cross-functionally to support privacy operations and help integrate privacy practices into product development and business processes.

In addition to supporting privacy operations, this role will contribute to the ongoing maintenance of the company’s privacy program by coordinating key privacy compliance activities, preparing documentation, monitoring privacy requirements, and partnering with internal stakeholders to help ensure privacy practices are applied consistently across the organization.

The ideal candidate will have a foundation in privacy, technology, or compliance and a strong interest in supporting privacy solutions and operational improvements.

• Support the development and documentation of business requirements related to state and federal privacy law compliance.
• Support Legal, Product, Security, IT, and other internal teams to help implement privacy requirements across business operations and products.
• Assist in developing privacy training materials, job aids, and presentations related to privacy laws and compliance obligations.
• Support the implementation of product-related privacy requirements across the enterprise.
• Help identify, document, and track privacy risks associated with products, operations, applications, or business processes, and support remediation efforts.
• Participate in Data Protection Impact Assessment (DPIA) reviews and help maintain related documentation and follow-up actions.
• Collaborate with cross-functional teams to support privacy-by-design and data governance efforts within products and operational processes.
• Support company privacy and security initiatives that embed privacy and data protection practices throughout the organization.
• Assist with Ford Direct Data Subject Access Request (DSAR) operations, including request tracking, issue resolution, workflow support, documentation, and status reporting.
• Support the handling of privacy complaints and consumer privacy-related requests, including reporting and coordination with relevant stakeholders.
• Assist with supplier privacy assessments, questionnaires, and audit-related activities.
• Develop, update, and maintain privacy-related documentation, questionnaires, and process materials.
• Identify process improvement opportunities and support automation or workflow enhancements to improve privacy operations efficiency.

• 2–4 years of experience in privacy, compliance, technology, data governance, digital operations, or a related field.
• Experience supporting consumer privacy request processes, such as DSARs, preferred.
• Familiarity with privacy tools, privacy operations workflows, or privacy-enabling technologies, preferred.

• Analytical mindset with excellent problem‑solving skills.
• Knowledge of privacy regulations and frameworks, such as CCPA, and other state laws.
• Understanding and utilization of privacy‑enabling technologies.
• Knowledge of Agile and project management methodologies.
• Ability to translate complex data privacy laws into business requirements.
• Proactively problem‑solve and multitask while maintaining composure and attention to detail.
• Follow‑through mindset to uphold a ‘close the loop’ culture.
• A positive approach to serving customers and providing exceptional customer service.
• Ability to demonstrate good judgment, high ethics, and project a professional image.
• Ability to work independently and as a collaborative team member with a positive ‘can do’ attitude.
• The drive to identify and seize opportunities for continuous improvement as business needs change.
• Excellent organization, flexibility and time management skills and the ability to work in a dynamic, deadline‑driven environment.
• Exceptional interpersonal and business communication skills (written, verbal, listening).
• Proficient in Microsoft Office (Word, Excel, and PowerPoint).

• Bachelor’s degree in computer science, information security, information systems, or related field.
• CIPP, CIPM, CIPT, CISSP and/or CISM certifications preferred.