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Senior IT Incident & Change Manager

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: Epitec Inc.
Full Time position
Listed on 2026-06-26
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, Systems Analyst, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A premier IT services company in Detroit is seeking an experienced Incident Manager to oversee ITSM management processes and ensure that IT service delivery aligns with business objectives. The role requires 5+ years of incident management experience, strong knowledge of the ITIL framework, and excellent interpersonal skills. Responsibilities include serving as a liaison between business and IT, leading incident resolution, and managing customer expectations in a direct hire position.

Candidates must be US citizens or green card holders.
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Position Requirements
10+ Years work experience
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