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Helpdesk Technician — End-User Support & IT Troubleshooting

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: Stefanini North America and APAC
Full Time position
Listed on 2026-06-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 40000 - 50000 USD Yearly USD 40000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: Helpdesk Technician I — End-User Support & IT Troubleshooting

Stefanini North America and APAC is seeking candidates for technical end-user support roles in Detroit, Michigan. The position involves providing support via phone, email, or chat, and resolving user issues promptly.

Ideal candidates will have a background in IT, excellent communication skills, and commitment to customer service. Fresh graduates are encouraged to apply. Being familiar with ticketing systems and possessing prior BPO experience in Technical Support are advantageous.

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