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Desktop Support Technician

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: 6AM City, LLC
Full Time position
Listed on 2026-07-03
Job specializations:
  • IT/Tech
    Desktop Support, IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 23 USD Hourly USD 23.00 HOUR
Job Description & How to Apply Below

Job Description

Desktop Support Technician

Grand Rapids, MI USA

Will convert @ $23/hr when you become permanent

  • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
  • Preferred Industry Certifications - CompTIA;
    Microsoft, Cisco, DELL, Etc.
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  • Desktop and Network Support
  • Ability to setup, configure and add all hardware.
  • Assist Corporate Desk Side Support technicians with large IMAC’s.
  • Documents, maintains, upgrades or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security and systems groups.
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Determines and recommends which products or services best fit the customers' needs.
  • Imaging and image recovery
  • Experience doing break / fix repairs on desktops, laptops
  • Install / Re-install various software packages and updates
  • WiFi and VPN connections;
    Support of wireless devices
  • GREAT Customer Service skills
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