Aftermarket Service Transformation Domain Consultant
Listed on 2026-07-08
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IT/Tech
IT Consultant, IT Project Manager, IT Business Analyst, Systems Analyst
Aftermarket Service Transformation Domain Consultant
Detroit, MI | 10 - 20 years of experience
Job DescriptionMust Have Technical/Functional Skill
- Graduate/Post Graduate in Engineering or Sciences with specialization in Service Planning, Scheduling, field service, product as a service, Statistics, BOM, Catalog building, analytics and automation, Pricing.
- Experience in implementation of PTC SLM Modules, Service Max, IFS, Service Now or any SLM packages.
- Digital Enablement of Service Transformation using Big Data, Cloud, Augmented Reality, Artificial Intelligence, Chatbots etc.
- Experience in outcome centric models preferred.
- Strong, 10+ years’ experience and expertise in Service-Centric function, preferably in automotive, heavy equipment, aerospace, industrial manufacturing and energy, resources.
- Expertise in Servitization, Field Service Management, scheduling, maintenance, repairs, Contracts, Service BOM, MRO, Service Analytics, Depot Repair, Warranty, Service / Aftermarket Parts, AR/VR, IOT and Service System Integration.
- Supporting and deployment of service / aftermarket management solutions.
- Strong communications and presentation skills are required. Role will be responsible for communicating with internal and customer teams. Must display ability to extract and define business requirements. A strong understanding of Business Process Modeling is required.
- Provide leadership to the team that implements the developed solution.
- 70% Client Interaction and 30% Leading Internal Team.
- Support solution development with key technologies (Service Max, Zinier, IFS, Service Now, Syncron, Techsee, CareAR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA ,SAP SPM, Oracle, Stibo, Informatica, Riversand etc.) by giving the domain inputs to IT teams.
- Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities.
- Lead teams in consulting and implementation projects.
- Identify opportunities through business connects with clients and relationships in TCS ecosystem.
- Lead RFP responses and contribute.
- Track emerging business models and trends for its applicability in manufacturing.
- Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles.
Salary Range: $120,000-$140,000 a year
TCS Employee Benefits SummaryDiscretionary Annual Incentive.
Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support:
Maternal & Parental Leaves.
Insurance Options:
Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement.
Time Off:
Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Location
Job Function: TECHNOLOGY
Role:
Domain Consultant
Job
Desired
Skills:
Service Now
Salary Range: $120,000-$140,000 a year
Desired Candidate Profile :
Qualifications :
BACHELOR OF COMPUTER SCIENCE
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