More jobs:
Onsite Field Tech - Desktop, A/V & Rugged Devices
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-07-25
Listing for:
Cognizant
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support, Desktop Support, Computer/Desktop Engineer
Job Description & How to Apply Below
Cognizant in Detroit is seeking a Field Services engineer to provide hands-on onsite desktop support for laptops, rugged factory devices, printers, handheld scanners, and conference room A/V equipment. The role requires 4-7 years of onsite experience across office and factory environments, with strong Windows troubleshooting and basic networking skills.
You will manage incidents via ITSM tools, monitor queues, perform RCA for major incidents, and create runbooks and knowledge articles.
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