IT Field Technician

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Strategic Staffing Solutions is currently looking for an IT Field Technician for a contract opportunity with one of our largest clients located in Detroit, MI!

Title: IT Field Technician
Location: Detroit, MI (Onsite/Field)
Duration: 12+ Months
Role Type:W2 contract engagement

• There will be some travel to different sites
• Must have valid driver license and reliable car - mileage will be reimbursed

The IT Technician works under general supervision in accordance with detailed policies, procedures or specific instructions. Performs a variety of routine to moderately complex tasks to support the stable operation of various in‑house IT environments. Diagnoses, resolves, and documents IT problems in a timely fashion. Assists in implementing changes to IT systems/networks. Shares technical knowledge within the group.

• Performs tasks related to the support of internal/external clients and/or various IT technical functions as assigned.
• Assists in the identification, analysis, resolution, and implementation of solutions that assist clients in performing critical business functions.
• Utilizes appropriate tools to monitor, install or repair a variety of IT-related equipment.
• Provides planning and time estimates for work assignments. Writes reports, documentation, and technical proposals.
• Assists with formal or informal presentations.
• Assists with the development of training and information materials.
• Aids in establishing benchmarks related to performance metrics.
• Promotes continuous improvement philosophy and methodology that results in a continuous improvement culture within Information Technology.
• Utilizes a variety of Operating System principles and tools to facilitate effective solutions that improve process design in all areas of the business.