Network Engineer

Detroit Institute of Arts, 5200 Woodward Ave, Detroit, Michigan, United States of America

Posted Tuesday, July 28, 2026 at 4:00 AM

REPORTS TO:

Director, Information Technology

CLASSIFICATION:
Full- T ime , Exempt

REMOTE WORK ELIGIBILITY:
Occasional

GENERAL SUMMARY

Under the guidance of the Director, Information Technology the Network Engineer is responsible for the design, implementation, and ongoing support of the organization’s network and connectivity services, including LAN/WAN, wireless, internet connectivity, firewalls, VPN/remote access, and core network services such as DNS and DHCP . The Network Engineer monitors performance and availability, troubleshoots complex connectivity and infrastructure issues, documents standards and configurations, and partners with vendors and internal teams to support strategic goals and initiatives.

ESSENTIAL FUNCTIONS

• Design, implement, and maintain enterprise network infrastructure, including LAN/WAN, wireless, and remote access connectivity.
• Install, configure, and support network equipment and services including switches, routers, firewalls, and wireless access points.
• Configure and maintain routing, switching, network segmentation (VLANs), and Quality of Service (QoS) to optimize performance and reliability.
• Implement and maintain secure remote access and site-to-site connectivity (VPN), including authentication integration where required.
• Administer and troubleshoot core network services including Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), and IP address management.
• Monitor network performance and availability using appropriate tools; analyze logs/metrics, respond to alerts, and perform root cause analysis.
• Troubleshoot and resolve network incidents and outages, including packet loss, latency, wireless coverage issues, and service-provider connectivity problems.
• Respond to network emergencies including outages, degraded performance, and security events; triage, communicate status, and drive resolution.
• Develop and maintain network architecture, standards, and configuration baselines, including diagrams and interface/service documentation.
• Research, recommend, and implement sustainable network hardware, software, and service-provider solutions.
• Manage network-related projects from inception to completion, including upgrades, migrations, new site connectivity, and service cutovers.
• Plan and execute network maintenance, changes, and upgrades following change control practices; perform post-change validation.
• Pa rtner with the Cloud Engineer, architect, implement, and maintain on-premises server and virtualization platforms (e.g., VMware/Hyper-V) to meet performance, availability, and security requirements.
• Monitor and optimize server/virtualization performance and capacity (compute, memory, storage, and network), and coordinate with storage/platform owners on issues impacting availability.
• Support lifecycle management for server operating systems and hosted services, including provisioning, hardening, patching coordination, performance tuning, and troubleshooting.
• Contribute to backup, recovery, and disaster recovery readiness for server/virtual environments by validating jobs, performing recovery tests, and maintaining runbooks in partnership with the Cloud Engineer.
• Coordinate with internet service providers (ISPs) and other vendors to diagnose issues, manage circuits, and schedule installs or repairs.
• Support wireless infrastructure including SSID configuration, guest access, and segmentation to align with security requirements.
• Implement and manage network security controls including firewalls, rule sets, segmentation, and secure management access.
• Conduct security testing and monitoring .
• Develop Automations as needed with Power Shell, Python, or Power Automate.
• Maintain network documentation of configurations, diagrams, circuits, and procedures, and ensure asset records are accurate and current.
• Maintain documentation of processes, assets, and procedures developing flowcharts, layouts, diagrams, etc.
• Apply DIA values to interactions to support a culture of belonging among internal and external stakeholders. /li
• Perform other duties as assigned .

QUALIFICATIONS

EDUCATION AND EXPERIENCE

Bachelor’s degree in information systems or technology, computer science, or related field required. Seven (7) years of experience in network engineering/administration or a similar position with demonstrated growth in responsibilities supporting enterprise networks required. Relevant certifications (examples: Cisco CCNA/CCNP, CompTIA Network+, Microsoft Azure networking) preferred. Additional years of experience may be substituted for the degree requirement.

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrated collaboration skills to work across departments and divisions internally and with diverse stakeholders externally.
• Must possess a demonstrated understanding of ethical business conduct and professional practices including maintenance and protection of confidential and…