AdTech Sr. Engagement Manager– Agency SME

Overview and Summary

With the recent success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media we are looking to add individuals with a nuanced understanding of digital marketing to maximize our growth potential within the agency and ad-tech community.

Our industry-exclusive, near real-time auto sales
* data empowers more precise, effective planning and targeting, and provides the one metric that gives meaning to all other metrics — sales. When a customer is truly in-market, we know. Only Urban Science® lets you target, suppress, acquire, and attribute with precision. Our solution set requires specific data permissions for activation and as such we are strategically aligning our offerings with agencies and technology partners.

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.

We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives – both professional and personally – so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition.

One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success.

POSITION OVERVIEW:We are looking for a Sr. Manager with a nuanced understanding of digital marketing and client relationship skills to maximize our growth potential with automotive advertisers and or platforms. Across our marketing solution set, this position serves a key role bridging client management, product support and business development. The Sr. Manager must be comfortable interfacing with both external clients and internal product teams.

Workplace flexibility has taken on a whole new meaning here at Urban Science. The requirements of each team, role and employee can look quite different. Leaders work with their teams to determine the right balance for working in-person and remotely, considering the needs of the business, our clients, cross-functional projects, individual work, and individual preference.
We are headquartered in Detroit, MI and have additional U.S. based offices in CA, TN, GA, VA, NJ, and TX., this role is hybrid and the role is open to one of our locations.

URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.

• Under limited supervision, responsible for managing the execution of digital marketing and consumer engagement solution contracts with existing agency and media platform partners.
• Manage the day-to-day relationships with clients (related to the managed contracts), supporting new business from those clients, proactive outreach, and maintaining high levels of client satisfaction.
• Work with leadership to support the execution of digital marketing and consumer engagement solution contracts with existing agency and media platform partners.
• Act as key interface between external clients, internal product teams, and business development.
• Liaison directly with internal product teams to ensure client business requirements for new products can be technically supported by our solution set.
• Support internal contract management activities including CRM system tasks, revenue monitoring and budget support.
• Ensure consistent product performance and deliverables that are in line with client business strategy.
• Identify opportunities for Urban Science to expand existing client relationships.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below…