Automation Engineer

Responsibilities:

• Lead the creation and communication of detailed project plans for on-site robotics deployments, including hardware, software, and network plans;
• Manage a variety of customer-side stakeholder relationships before, during, and after on-site implementation of ForwardX solutions through close communication and expectation management;
• Lead on-site implementation from environmental and network set-up to robot hardware and software set-up through executing structured plans according to agreed-upon steps and overcoming unforeseen challenges;
• Lead on-site solution optimization after go-live in order to meet and exceed SLAs through a combination of executing established protocols for improvement and trial-and-error methods;
• Contribute to, localize, and deliver detailed training programs, including documentation, for relevant on-site customer-side stakeholders, from facility managers to first-line robot operators;
• Document, analyze, and internally communicate detailed logs of on-site implementation activities in order to ensure continuous improvement;

• Up to Bachelor’s or Master’s in Science and Engineering;
• Excellent written and verbal communication skills in English and Chinese

ForwardX Robotics is a leading developer of AI-empowered mobile robotics for the Logistics, Retail, Food & Beverage, and Distribution industries. Offering a wide range of vision-first Autonomous Mobile Robots (AMRs) and intelligent fleet management software, ForwardX’s solutions help supply chain operations automate material handling tasks in their facilities, from warehouses to production floors. Our solutions are trusted by industry leaders such as DHL, Inafla, Grundfos, TE, and GXO

Award：

ABI Research（2022.8.1）Nominated by ABI Research:
Delivering the Most Valuable Capabilities for the Global Logistics Industry

Frost & Sullivan（） 2021 Technology Innovation Leadership Award Asia-Pacific AI-powered AMR Industry Excellence in Best Practice As the only AMR enterprise in the Asia-Pacific region shortlisted for Frost & Sullivan's 2021 Best Practice Awards, winning the '2021 Technology Innovation Leadership Award'

IDC（2020） IDC Market Glance:
Digitally-Enabled Robotics As the only AMR enterprise in Asia, included in the renowned global market research firm IDC's report '2020 Digitally-Enabled Robotics'

LogisticsIQ（2020） LogIQ Market Quadrant for AGVs and AMRs - VISIONARIESForwardX Robotics was named a 'Visionary' in the LogIQ Quadrant in the warehouse automation report released by LogisticsIQ, a global logistics and supply chain market research institution

Office：Newlab Detroit, 2050 15th St, Detroit, MI, 48216