Learning Experience Leader - Emergency Response (Onsite-Detroit

About Task Us

Task Us is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, Task Us serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, Fin Tech, and Health Tech. The People First culture at Task Us has enabled the company to expand its workforce to approximately 60,000 employees globally.

Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at Task Us understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

At Task Us, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within Task Us.

Salary Range: $54,000.00 - $82,000.00 per year.

Pay Transparency Statement:
The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.

• medical, dental, and vision insurance
• 401(k) with company match
• paid time off including vacation, sick leave, and holidays

Application Window:
This position is expected to remain open until 08-22-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.

What does a Learning Experience Leader really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives.

• Set the standards and expectations through your conduct, work ethic, integrity, and character;
• Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement;
• Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs;
• Accomplish projects and motivate trainees through effective training;
• Continuously improve training programs and other learning opportunities across the organization;
• Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment;
• Act as the content expert, and maintain relevant training documents and training materials for training conducted;
• Develop and create effective induction programs;
• Monitor and review trainees’ progress through questionnaires and discuss with their managers;
• Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages;
• Research and present new technologies and methodologies in workplace learning;
• and Ensure that all trainees adhere to the company’s Code of Conduct.

• Up to 25% travel required
• Must be…