Program Supervisor - ESE Systems & Analytics

Job Title

Position Title: Program Supervisor, ESE Systems & Analytics

Location: Fisher Building, 3011 W. Grand Blvd., Detroit, MI 48202

Salary: $88,506 - $109,630

Reports to: Senior Director of ESE Systems & Analytics

Bargaining Unit: OSAS

Benefits Eligible: Yes

Telecommuting Eligibility: Eligible for telecommuting up to 20% (one day per week)

Position Summary

The Program Supervisor, ESE Systems & Analytics is the lead technical administrator on the ESE Systems & Analytics team within the Student Data & Accountability division. The team owns the administration, integration, reporting, and end-user support of Power School Special Programs (PSSP) and the district s multi-tiered systems of support (MTSS) platform and serves as the data quality and systems bridge between the ESE division and the Student Information Services team.

PSSP is the district s primary platform for special education data management, supporting every student from birth through age 26 across initial evaluations, IEP development, service delivery documentation, and state compliance reporting.

Reporting to the Senior Director, the Program Supervisor serves as the lead administrator for the district s ESE systems, administering both PSSP and the MTSS platform: system configuration, user access and role structures, integrations, release management, and report development. The Program Supervisor designs and maintains the PSSP Workflows that carry special education processes end to end, using what those workflows reveal about bottlenecks and stalled cases to propose operational improvements.

The role also leads proactive data quality monitoring ahead of count windows, manages project timelines and deliverables, and serves as a key operational point of contact for ESE division partners. Success in this role requires strong organizational and systems management skills, the ability to coordinate work across technical functions, and clear communication with both technical and non-technical staff. The ideal candidate has experience working with large-scale student information systems, a working understanding of special education data, and a demonstrated ability to keep complex, compliance-driven processes running smoothly and ahead of deadline.

Minimum Qualifications

Education

• Bachelor s degree from an accredited institution with a focus in computer science, information systems, business administration, education administration, public administration, or a related field.
• Master s degree preferred

We are looking for talented people who are passionate about transforming the District and making a significant difference in the lives of public school students, parents, principals, teachers, and central office employees.

Essential Experiences And Competencies

• Minimum of three (3) years of experience administering a business or student data system, including configuration, user access management, and troubleshooting, preferably within a K-12 school district or public sector organization
• Experience working with or supporting a large-scale student information or case management platform (familiarity with Power School products or equivalent systems strongly preferred)
• Working knowledge of special education operations, compliance timelines, or IEP processes, or demonstrated ability to develop this knowledge quickly
• Ability to manage competing priorities and meet deadlines in a compliance-driven environment
• Excellent written and verbal communication skills, and the ability to translate between technical staff and the educators who use these systems
• Experience building and validating reports or data extracts from a system of record, and translating end-user questions into reporting requirements
• Demonstrated process-improvement orientation: experience mapping how work moves through a system, building or configuring workflows to match it, and using process data to find where cases stall
• Experience supervising, mentoring, or directing the work of staff, including task assignment and quality review
• Ability to identify operational problems, triage issues effectively, and escalate appropriately to the Senior Director

Preferred Qualifications

• Familiarity with special education…