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IT Support Technician - Production & End-User Systems
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-08-29
Listing for:
Impact Employment Solutions
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Impact Employment Solutions seeks a customer-focused Tier 1 IT Support Technician to provide frontline help desk support across our production environment, end-user desktops, and hardware infrastructure. This on-site Detroit role requires overnight and weekend coverage to sustain 24/7 operations, with a focus on timely problem resolution and clear communication.
You will log incidents, escalate when needed, and document resolutions to SLAs.
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